Business Operations Officer (50-55K)

We’re looking for a focused, execution-oriented?Business Operations Officer?to support the President and management team. This role encompasses responsibilities in market strategy, product messaging, and overall marketing execution for 1902 Software and its products.

We will provide dedicated, structured training for this position to equip you with the deep product knowledge and tools needed for success.

Key Responsibilities

• Help plan and execute product launches and marketing campaigns.?
• Own product messaging, positioning, and branding across channels.?
• Collaborate with leadership on product roadmaps, features, and UX.?
• Track website and campaign analytics to?optimize?performance.?
• Help?coordinate tasks across the marketing team to ensure?timely?project delivery.?
• Oversee updates for website content, store listings, and product release notes.?
• Manage SEO monitoring and technical fixes to improve search visibility.?
• Manage enterprise client relationships from onboarding through training and support.?
• Align development, QA, design, and marketing teams for cohesive product releases.?
• Handle customer support inquiries and build out the knowledge base documentation.?
• Help manage legal documentation, handle client data privacy?inquiries, and oversee recurring compliance checks for GDPR and other regulations.?

What We’re Looking For

• Highly Adaptive & Critical Thinker: You are a fast learner who thrives in dynamic environments, effortlessly pivots when priorities shift, and uses strong analytical capabilities to question assumptions and identify hidden risks.
• Experience:?3–5+ years in operations, project management, consulting, or as a Chief of Staff / EA to executives, with a track record of breaking down complex business problems.
• Industry Savvy: Strong understanding of IT/software development, e-commerce (Shopify, Magento, WooCommerce), or AI/SaaS products; ability to assess how market trends impact the WriteText.ai roadmap.
• Communication Excellence:?Exceptional written and verbal skills, with the ability to write clear proposals and distill complex data into logical recommendations for leadership.
• Execution Mindset:?Highly organized manager of moving parts who anticipates bottlenecks, looks beyond checklists, and independently resolves roadblocks.
• Adaptability & Discretion:?Ability to thrive in a fast-paced environment, pivot quickly, grasp new concepts, and handle confidential information with absolute discretion.
• Critical Thinking:?Strong analytical capability to question assumptions constructively, identify hidden risks, and present leadership with well-reasoned, data-backed solutions.

1902 Software is located in Filinvest, Alabang. We welcome applicants from Southern Metro Manila: Taguig, Muntinlupa, Parañaque, Las Piñas, as well as from Cavite, and Laguna.

What do we offer:

Competitive compensation: We offer a competitive salary, and we’re open to negotiation based on your digital marketing experience and skills. Plus, the following benefits:

• ?5,000 monthly perfect attendance cash incentive
• Daily allowances
• Monthly de minimis cash benefits
• Upon regularization, 24 days of annual leave credits
• Upon regularization, HMO with high MBL covering major hospitals in the Philippines 
• Upon regularization, life and accident insurance
• Daytime work, no shifting
• Flextime (coming-in time between 8:00 am – 9:30 am)

A supportive team: Join a collaborative and dynamic team of seasoned professionals who are passionate about technology, innovation, and driving results for our international clients.