Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Security Operations Center (Manage Service SOC) di PT Dikstra Cipta Solusi kami kurasi dari Glints (kategori Pendidikan). Perhatikan lokasi kerja (Pasar Minggu) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
L1 Managed Services Security Engineer
(NAC, EDR, DLP, & Others)
Key Responsibilities
- 24/7 Security Operations: Monitor security events (NAC, EDR, DLP) on a shifting schedule at the customer site.
- Incident Triage & Analysis: Perform initial troubleshooting, differentiate false positives from valid incidents, and execute containment (e.g., endpoint isolation/quarantine) per playbooks.
- Escalation & Collaboration: Escalate validated incidents to L2/L3 or stakeholders and facilitate online collaboration (Teams/Zoom) for urgent troubleshooting.
- Incident Lifecycle Management: Document all findings in the ticketing system, track open incidents to closure, and ensure compliance with SOPs and SLA targets.
- Reporting & Improvement: Prepare shift handovers and daily summaries, while identifying recurring alert patterns for system tuning.
Requirements
- Education: Bachelor’s Degree in Cybersecurity, IT, or Computer Science (Fresh Graduates are welcome).
- Technical Core: Basic understanding of Security Operations (NAC, EDR, DLP, SIEM, Firewall, IDS/IPS, VPN) and log review processes.
- Domain Knowledge: Familiarity with device visibility/access control (NAC), process/malware alerts (EDR), and data leakage/policy violations (DLP).
- Analytical Skills: Strong ability to perform basic investigations using logs/dashboards and summarize findings clearly.
- Professionalism: Excellent communication, customer-service mindset, and ability to work under pressure during security incidents.
- Availability: Must be willing to work in a 24/7 shift-based environment.
- Preferred: Relevant cybersecurity certifications are a plus.