Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Spanish CSR di Naija Luxemart Ltd kami kurasi dari Bossjob (kategori Kesehatan). Perhatikan lokasi kerja (Pasay, National Capital Region, Philippines) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Description
- Provide exceptional customer service support in both Spanish and English.
- Assist customers with inquiries, complaints, and product information via phone, email, or chat.
- Utilize problem-solving skills to address customer issues effectively.
- Document customer interactions and maintain accurate records in the database.
- Collaborate with team members to improve service quality and drive customer satisfaction.
Requirements
- Educational Qualifications: Bachelor's degree in a relevant field is preferred.
- Experience Level: 0–2 years of experience in customer service, preferably in a bilingual role.
- Skills and Competencies: Fluent in Spanish and English, with excellent communication skills.
- Qualities and Traits: Patient, empathetic, and able to work in a fast-paced environment.
- Responsibilities and Duties: Willingness to learn and adapt to new processes quickly.