EV / Automotive Sales Operations

Key Responsibilities

• Handle Fiducia registration and submission processes, including document preparation, monitoring submission status, and coordinating with notaries and relevant parties to ensure timely completion

• Manage insurance submissions, policy issuance, endorsements, and claim-related documentation with insurance partners

• Support daily operational and administrative activities related to EV financing transactions

• Analyze, monitor, and manage operational data accurately and in a timely manner

• Maintain and organize customer, dealer, insurance, and financing documentation to ensure completeness and compliance with internal requirements

• Coordinate with internal departments and external partners (dealers, notaries, insurance companies, and service providers) to support business operations

• Monitor the completeness of loan documentation and follow up on outstanding documents from dealers and customers

• Prepare operational reports, transaction summaries, and performance tracking reports for management review

• Support vehicle disbursement, BPKB administration, and document tracking processes

• Ensure all operational processes comply with company policies, SOPs, and regulatory requirements

• Assist in troubleshooting operational issues and coordinate resolution with relevant stakeholders

• Perform other administrative and operational duties as assigned by management

Requirements

• Minimum 1 year of working experience as an Administrative Officer or Admin Staff

• Proficient in Microsoft Office applications, particularly Excel and Word

• Strong administrative, data management, and documentation skills

• Detail-oriented, organized, responsible, and possess good communication skills

• Familiarity with the electric motorcycle industry is an advantage