QA Manager

• Bachelor's Degree (S1) in Textile Engineering, Industrial Engineering, Garment Technology, or related field.

• Minimum 5–8 years of experience in the garment industry, with at least 3 years as QA Manager or equivalent.

• Strong knowledge of Garment Quality Management System (QMS).

• Thorough understanding of AQL (Acceptable Quality Level) inspection standards.

• Experienced in handling Inline, End Line, Final Inspection, and Pre-Final Audit.

• Familiar with garment manufacturing processes (Cutting, Sewing, Finishing, Packing).

• Strong knowledge of Root Cause Analysis (8D, 5 Why, Fishbone) and CAPA implementation.

• Experience working with international buyers (Nike, Adidas, H&M, Primark, Walmart, Costco, Target, dll.) is preferred.

• Good understanding of social compliance and quality audit requirements (SLCP, BSCI, SMETA, WRAP, etc.) is an advantage.

• Strong leadership, coaching, problem-solving, and decision-making skills.

• Good communication skills in English (written & spoken).

• Able to work under pressure and meet shipment deadlines.

• Proficient in Microsoft Office (Excel, Word, PowerPoint).

Responsibilities

• Develop and implement quality assurance policies and procedures.

• Lead and manage the QA team to ensure product quality meets buyer requirements.

• Monitor quality performance from raw materials through finished goods.

• Analyze quality issues and implement corrective and preventive actions (CAPA).

• Coordinate with Production, IE, Merchandising, and Technical teams to resolve quality concerns.

• Handle customer complaints and buyer quality requirements.

• Prepare quality reports and KPI analysis.

• Ensure factory readiness for buyer audits and quality inspections.

• Drive continuous improvement initiatives to reduce defects and improve production efficiency.

Preferred Skills

• Strong analytical thinking.

• Excellent leadership and team management.

• High attention to detail.

• Negotiation and communication skills.

• Ability to train and develop QA staff.

• Familiar with Lean Manufacturing, Six Sigma, or Kaizen (preferred).