Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Customer Support Representative di Metacom Careers kami kurasi dari Bossjob (kategori Teknologi & IT). Perhatikan lokasi kerja (Taguig, National Capital Region, Philippines) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Description
- Provide exceptional customer service through various communication channels.
- Respond to customer inquiries and resolve issues efficiently.
- Maintain records of customer interactions and document issues.
- Collaborate with team members to improve customer support processes.
- Follow up with customers to ensure their issues are resolved satisfactorily.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field
- Experience Level: 3-5 years
- Skills and Competencies: Strong customer service skills, proficiency in English, experience in call center environments
- Qualities and Traits: Excellent communication skills, problem-solving mindset, and patience
- Working Conditions: May require flexibility to work in shifts