Job Description
Full details about the role and requirements
Yukerja Summary
The Digital Ads CSR role at Metacom Careers is curated from Bossjob (category Teknologi & IT). Note the work location (Taguig, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Assist customers with inquiries regarding digital advertisements and services.
- Provide exceptional customer service through various channels, including phone and email.
- Handle complaints and resolve issues promptly to ensure customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with the sales team to follow up on leads and improve client relationships.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: At least 6 months Digital Advertising experience
- Skills and Competencies: Strong English language proficiency
- Skills and Competencies: Excellent customer service skills
- Skills and Competencies: Experience in a call center environment is a plus
- Qualities and Traits: Ability to work in a fast-paced environment