Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at Big3 AR-Van's Garments Manufacturing Company is curated from Bossjob (category Magang & Fresh Graduate). Note the work location (Cebu, Central Visayas, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Assist customers via phone, email, and chat by providing accurate information and support.
- Resolve customer issues in a timely manner while ensuring a positive experience.
- Maintain thorough documentation of customer interactions and feedback.
- Identify opportunities to enhance customer satisfaction and suggest improvements.
- Collaborate with team members and departments to streamline processes.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: Entry-level (0–2 years)
- Skills and Competencies: Strong communication and interpersonal skills
- Qualities and Traits: Patience, empathy, and a customer-focused mindset
- Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks
- Working Conditions: Typical office environment with standard business hours