Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at Big3 AR-Van's Garments Manufacturing Company is curated from Bossjob (category Magang & Fresh Graduate). Note the work location (Cebu, Central Visayas, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and complaints in a timely manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve customer experience.
- Assist in training new staff on customer service protocols.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: Entry Level: 0–2 years.
- Skills and Competencies: Strong communication skills, both verbal and written.
- Qualities and Traits: Patient, empathetic, and a positive attitude.
- Responsibilities and Duties: Ability to work effectively in a team environment.