Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Online Customer Service Representative di Faithful Covenant Management Consultancy Services kami kurasi dari Bossjob (kategori Kesehatan). Perhatikan lokasi kerja (Manila, National Capital Region, Philippines) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Description
- Respond to customer inquiries via email, chat, and phone promptly and professionally.
- Provide accurate information about products and services to enhance customer satisfaction.
- Assist customers in navigating the website and troubleshooting issues.
- Record customer interactions and feedback to help improve service delivery.
- Collaborate with team members to resolve complex customer issues.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years of experience in customer service.
- Skills and Competencies: Excellent communication and problem-solving skills.
- Qualities and Traits: Empathetic, patient, and detail-oriented.
- Working Conditions: Ability to work remotely and adapt to flexible hours.