Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Call Center Agent di Metacom Careers kami kurasi dari Bossjob (kategori Magang & Fresh Graduate). Perhatikan lokasi kerja (Pampanga, Central Luzon, Philippines) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Description
- Provide exceptional customer service through effective communication and problem-solving skills.
- Handle inbound and outbound calls efficiently, addressing customer inquiries and concerns.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to ensure high-quality service delivery.
- Identify and escalate priority issues to the appropriate departments as needed.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: Fresh Graduate or Student.
- Skills and Competencies: Proficient in English Language, strong customer service skills, and ability to work as a team player.
- Responsibilities and Duties: Ability to manage multiple tasks and priorities in a fast-paced environment.
- Qualities and Traits: Excellent communication skills, patience, and a positive attitude toward customer satisfaction.