Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Call Center Agent di RSD Human Resource Management Consultancy kami kurasi dari Bossjob (kategori Teknologi & IT). Perhatikan lokasi kerja (Quezon City, National Capital Region, Philippines) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Description
- Respond to customer inquiries in a friendly and efficient manner.
- Manage a high volume of inbound calls while providing top-notch customer service.
- Document customer interactions and feedback in the system.
- Resolve customer complaints and provide appropriate solutions.
- Collaborate with team members to improve call handling procedures.
Requirements
- Educational Qualifications: High school diploma or equivalent preferred.
- Experience Level: 0-2 years of experience in a call center or customer service role.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Responsibilities and Duties: Ability to multitask and manage time effectively.
- Qualities and Traits: Patience and empathy while dealing with clients.