Property Administrator

Job Description

Position: Property Administrator (to be assigned in Greenhills, San Juan City)

Job Summary:

The Property Administrator is responsible for assisting with the daily administrative operations of a property or portfolio of properties. This includes coordinating tenant services, maintaining records, processing documentation, supporting leasing and maintenance activities, and ensuring compliance with company policies.

Key Responsibilities

• Provide administrative support to the Property Manager.
• Respond to tenant inquiries, requests, and complaints in a professional and timely manner.
• Maintain tenant files, lease agreements, and property records.
• Prepare and process lease documentation, renewals, and move-in/move-out paperwork.
• Coordinate maintenance requests and follow up on work orders.
• Assist in collecting rent payments and monitoring accounts receivable.
• Prepare reports on occupancy, maintenance, and financial activities.
• Schedule inspections, contractor visits, and property meetings.
• Monitor office supplies and maintain filing systems.
• Ensure compliance with company policies, safety regulations, and local property laws.
• Perform other administrative duties as assigned.

Qualifications

Education

• Bachelor's degree in Business Administration, Property Management, Real Estate, Hospitality Management, or a related field is preferred.
• Associate degree or relevant work experience may be accepted.

Experience

• 1–3 years of experience in property administration, real estate, customer service, or office administration.
• Experience in commercial or residential property management is an advantage.

Skills and Competencies

• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Customer service-oriented with strong interpersonal skills.
• Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
• Familiarity with property management software (e.g., Yardi, AppFolio, MRI, or similar) is an advantage.
• Ability to multitask and work under pressure.
• Strong attention to detail and problem-solving abilities.
• Basic knowledge of lease administration and property operations.
• Ability to maintain confidentiality and professionalism.

Preferred Qualifications

• Knowledge of local landlord-tenant laws and property management practices.
• Experience handling vendor coordination and maintenance scheduling.
• Background in accounting or bookkeeping is an advantage.

Working Conditions

• Full-time position.
• Office-based with occasional site visits to properties.
• May require occasional evening or weekend work during emergencies or special events.