Job Description
Full details about the role and requirements
Yukerja Summary
The Social Media Moderator – English Speaker role at Teleperformance is curated from JobStreet (category Marketing & Penjualan). Note the work location (Sleman, Yogyakarta Special Region) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
What You'll Do
Review and evaluate various types of social media content, including videos, images, livestreams, comments, posts, and captions.
Ensure all content complies with platform policies, guidelines, and community standards.
Classify and tag content accurately based on established moderation guidelines.
Analyze user reports and identify content that may contain harmful, sensitive, or inappropriate material.
Escalate complex or sensitive cases to the appropriate team when necessary.
Collaborate with team members to support a safe and positive online environment.
Keep up with the latest updates regarding moderation policies, procedures, and platform changes.
Provide feedback and recommendations to improve moderation workflows, processes, and tools.
Who We're Looking For
Minimum education requirement: Diploma (D3) or Bachelor's Degree (S1) from any field of study.
Fresh graduates are encouraged to apply.
Candidates with 0–3 years of experience in Content Moderation, Customer Service, BPO, E-commerce, or related fields are welcome.
Strong English skills at B2 level or above, including reading, writing, and comprehension (assessment will be conducted during the recruitment process).
Able to pay close attention to details and handle reviewing large amounts of content.
Possess good analytical thinking and problem-solving abilities.
Comfortable working in a fast-paced and dynamic environment.
Minimum typing speed of 40 words per minute (WPM).
Willing to work onsite (WFO) at TPID Sleman City Hall, Yogyakarta.
Open to relocating to Yogyakarta if currently based outside the area.
Flexible to work on rotational shifts, including weekends and public holidays when needed.
Available to join starting around July 2026.
What You'll Get
Competitive salary package above the local minimum wage (above Jogja UMR).
Monthly performance-based incentives and project allowances.
Additional shift allowance based on your assigned working schedule.
Overtime compensation when applicable.
Holiday pay for working on assigned public holidays.
BPJS Kesehatan and BPJS Ketenagakerjaan coverage.
Opportunities for internal career development and advancement.
Training and continuous learning programs to support your skills and professional growth.
Why Join Us?
Work on an international-scale project with a global team.
Contribute to creating a safer and better online environment.
Join a collaborative and supportive work culture.
Gain valuable experience and build your career in the digital industry.
Ready to start your journey in Content Moderation? We’d love to hear from you!