Job Description
Full details about the role and requirements
Yukerja Summary
The Provider Relation Officer role at Global Excel is curated from JobStreet (category Teknologi & IT). Note the work location (South Jakarta, Jakarta) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Responsibilities:
Maintain and update hospital records, ensuring all information in the system remains accurate, complete, and up to date.
Build and foster strong relationships with healthcare providers through regular visits, hosting hospital meetings, and maintaining effective communication with key contacts.
Support the Operations team and cross-functional departments by handling hospital-related inquiries and performing administrative tasks within the scope of responsibility.
Negotiate hospital agreements, including discounts and payment terms, to establish mutually beneficial partnerships.
Act as the primary point of contact between the Operations team and Hospital, facilitating seamless communication and resolving operational issues in a timely manner.
Conduct provider onboarding, training, and program socialization to ensure a clear understanding and consistent implementation of company policies and standard operating procedures (SOPs).
Requirement:
Bachelor's degree in any major.
Preferably at least 1 year of experience as a Provider Relations Officer or Customer Service Representative in a similar industry. Fresh graduates are also welcome to apply.
Excellent communication and public speaking skills.
English proficiency is a must.
Proficient in Microsoft Office or similar software.
Experience with or familiarity with Canva is an advantage.
Strong attention to detail.