Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Technical Support Representative di Work-1 Manpower Recruitment Services kami kurasi dari Bossjob (kategori Teknologi & IT). Perhatikan lokasi kerja (Pampanga, Central Luzon, Philippines) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Description
- Provide high-quality technical support to customers via phone, email, and chat.
- Diagnose and troubleshoot technical issues related to products and services.
- Collaborate with team members to resolve customer issues efficiently.
- Assist in processing customer orders and inquiries regarding pre-sales and after-sales support.
- Maintain detailed records of customer interactions and support activities.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 1 Year CCE
- With atleast 6 months Digital Ads Experience
- Skills and Competencies: Strong customer service and relationship management skills
- Skills and Competencies: Proficient in English, both written and verbal
- Skills and Competencies: Teamwork and collaboration abilities
- Skills and Competencies: Experience in public speaking and effective communication
- Skills and Competencies: Knowledge in both after-sales and pre-sales technical support