Warehouse Coordinator - Contract - Jakarta - WFO (ID: 707098)

Minimum Qualifications & Experience

• Minimum 3 years of experience in warehouse operations, logistics, or supply chain, with exposure to team coordination or supervisory responsibilities

• Strong experience in end-to-end warehouse processes (receiving, storage, picking, shipping, inventory control)

• Working knowledge of warehouse systems (e.g., SAP / WMS)

• Advanced proficiency in Microsoft Excel (Pivot Tables, XLOOKUP, data models, dashboards) and data analysis for operational reporting and decision-making

• Proven ability to define, track, and improve warehouse KPIs (e.g., inventory accuracy, OTIF, productivity, cycle count accuracy)

• Experience or familiarity with bonded zone operations, customs compliance, and regulatory-controlled inventory environments is a strong advantage

• Strong leadership, coordination, and stakeholder management skills across:
  - Warehouse teams
  - Planning / Supply Chain
  - Logistics / Transportation
  - Quality / Regulatory

Responsibilities:

 Warehouse Operations Leadership & Coordination

• Lead and coordinate daily warehouse operations, including receiving, storage, picking, packing, and dispatch

• Ensure execution excellence in all warehouse movements aligned with SOPs and compliance standards

• Drive productivity, efficiency, and service level adherence across operations

• Act as escalation point for operational issues and ensure timely resolution

• Own daily/weekly performance review using KPI dashboards and drive corrective actions

Inbound & Outbound Performance Management

• Oversee inbound receiving processes, ensuring: o Accurate verification vs. documentation

• Ensure timely system posting (e.g., GR) and issue resolution for discrepancies

• Lead outbound execution to ensure: Picking accuracy, On-time dispatch (OTIF), Documentation compliance

• Analyze inbound/outbound performance trends and drive improvements to reduce errors, delays, and handling inefficiencies

Inventory Control, Accuracy & Compliance

• Own inventory accuracy targets and ensure robust execution of: Cycle counts, Stock reconciliation, Root cause analysis on discrepancies

• Ensure accurate and timely system transactions (GR, GI, transfers, adjustments)

• Lead data-driven investigations to resolve inventory gaps and implement preventive controls

• Ensure compliance with: Internal controls, Audit requirements, Bonded zone regulations and customs-related processes (if applicable)

 KPI Management & Data Analytics

• Define, track, and report warehouse KPIs

• Develop and maintain Excel-based dashboards and performance reports

• Use data analysis to identify trends, inefficiencies, and improvement opportunities

• Drive regular performance reviews with stakeholders and align on action plans

Team Leadership & Capability Building

• Coordinate and supervise daily activities of warehouse operators

• Ensure adherence to SOPs, safety, and quality standards

• Drive discipline, accountability, and performance culture on the warehouse floor

• Support training and capability development of team members

• Foster a continuous improvement mindset within the team

Digitalization & Continuous Improvement (CI)

• Champion warehouse digitalization initiatives, including:

• SAP/WMS optimization

• Scanning and automation tools

• Paperless processes

• Eliminate manual workarounds and improve data integrity across transactions

• Identify and lead CI projects (e.g., layout optimization, process simplification, productivity improvement)

• Collaborate with cross-functional teams on system enhancements and process innovation

• Leverage data and analytics to quantify improvement impact and support decision-making