Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at Work-1 Manpower Recruitment Services is curated from Bossjob (category Kesehatan). Note the work location (Pasig, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide exceptional customer service to clients via phone, email, and chat.
- Assist customers with inquiries, complaints, and support requests in a timely manner.
- Document customer interactions and feedback accurately in the system.
- Collaborate with team members to enhance the customer experience and implement improvements.
- Perform back office support tasks as needed to ensure service efficiency.
Requirements
- Educational Qualifications: High School diploma or equivalent.
- Experience Level: 1–3 years of customer service experience.
- Skills and Competencies: Proficiency in English language, strong interpersonal skills, and ability to handle customer inquiries.
- Responsibilities and Duties: Willingness to perform back office support tasks and collaborate with team members.
- Qualities and Traits: Strong problem-solving skills and a patient, empathetic attitude toward customers.