Concierge

About the role

We are seeking a dedicated and professional Concierge to join PT Jones Lang LaSalle in South Jakarta, Jakarta. This is a full-time position that plays a crucial role in delivering exceptional service to our clients, tenants, and visitors. As a Concierge, you will be the first point of contact for many individuals interacting with our properties and services, making your role essential to maintaining the high standards of hospitality and professionalism that PT Jones Lang LaSalle is known for. You will be responsible for providing personalised assistance, managing inquiries, and ensuring that every interaction reflects our commitment to excellence in real estate and property management.

Key responsibilities

1. Welcome and greet visitors, clients, and tenants in a professional and courteous manner

2. Manage incoming calls and direct them to the appropriate departments or personnel

3. Provide information about building facilities, services, and local area recommendations

4. Assist with booking meeting rooms, facilities, and arranging services for clients and tenants

5. Handle administrative tasks such as receiving and distributing mail and parcels

6. Maintain a clean and welcoming reception area and common spaces

7. Respond promptly to requests and concerns from building occupants

8. Coordinate with other departments to ensure seamless service delivery

9. Keep detailed records of visitor information and service requests

10. Support special events and property functions as required

What we're looking for

1. Excellent communication and interpersonal skills with a natural ability to engage with diverse individuals

2. Professional demeanour with a strong commitment to customer service excellence

3. Ability to multitask and prioritise effectively in a fast-paced environment

4. Proficiency in using computer systems and office software applications

5. Fluency in English and Indonesian; additional languages are advantageous

6. Strong organisational and problem-solving abilities

7. Previous experience in a hospitality, reception, or customer service role is preferred

8. Ability to work collaboratively with colleagues across different departments

9. A positive attitude and willingness to go above and beyond for clients

10. High level of discretion and professionalism when handling confidential information

What we offer

PT Jones Lang LaSalle is committed to providing a supportive and inclusive workplace for all employees. We offer opportunities for professional development and a collaborative work environment. Our team values integrity, excellence, and innovation, and we invest in the growth and wellbeing of our staff.

About us

PT Jones Lang LaSalle is a leading real estate services firm operating in Indonesia and worldwide. With a strong reputation for delivering comprehensive property solutions, we specialise in leasing, sales, valuations, and property management across residential, commercial, and industrial sectors. Our commitment to excellence and client satisfaction has established us as a trusted partner in the real estate industry. We pride ourselves on our professional team, innovative approaches, and deep market knowledge that enable us to provide exceptional value to our clients and stakeholders.

Apply now

If you are an enthusiastic professional eager to deliver outstanding concierge services and become part of a dynamic real estate organisation, we would love to hear from you. Please submit your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this role.