Marketing & Communications Assistant AU

We are seeking a highly organized and detail-oriented Marketing & Communications Assistant to provide administrative, content, design, and marketing support to the Marketing & Communications team. This role is ideal for someone who enjoys working across marketing platforms, social media, email marketing, website content management, and digital asset coordination in a fast-paced remote environment.

Qualifications

Required Skills & Experience

• Strong written English communication skills

• Excellent attention to detail and organizational skills

• Experience using Canva for content and graphic creation

• Experience preparing and scheduling social media content

• Experience using HubSpot or a similar email marketing platform

• Experience using WordPress or a similar CMS for content updates

• Experience managing Zoom meetings, webinars, or virtual events

• Proficiency in Microsoft Office and Google Workspace

• Strong spreadsheet, file management, and document formatting skills

• Ability to follow SOPs, templates, checklists, and brand guidelines

• Ability to work with Australian spelling and business communication standards

• Strong communication skills with the ability to ask questions and clarify instructions when needed

• Willing to work in a hybrid set up once a month onsite and morning shift

Nice to Have

• Basic SEO knowledge

• LMS or online learning platform administration experience

• Social media analytics and reporting experience

• Basic video editing skills

• Adobe Creative Suite experience

• Experience working within professional services, finance, or mortgage broking industries

Key Responsibilities

Marketing Administration & Workflow Support

• Maintain marketing trackers, content calendars, task lists, and working documents

• Organize files, folders, and documentation while ensuring version control

• Monitor deadlines, outstanding tasks, and workflow progress

Social Media & Content Support

• Prepare and schedule approved social media content

• Upload captions, graphics, videos, and links into scheduling platforms

• Maintain content records and escalate engagement requiring review

Canva Design & Creative Support

• Create and update Canva graphics using approved templates and brand assets

• Resize creative assets for social media, email marketing, websites, and events

• Maintain organized creative asset libraries and version control

Email Marketing & HubSpot Administration

• Build and prepare email communications using approved templates and content

• Conduct quality checks on links, formatting, layouts, and recipient lists

• Assist with email reporting and template maintenance

Website & Digital Content Management

• Perform basic WordPress content updates

• Upload documents, resources, images, and approved website content

• Update landing pages and review pages for formatting or content issues

Webinar & Event Support

• Set up Zoom meetings and webinars

• Manage registrations, reminders, attendance tracking, and session recordings

• Prepare post-event resources and reports

Reporting & Data Support

• Pull and update email, social media, website, and campaign performance data

• Maintain reporting templates, charts, and tracking spreadsheets

• Identify and flag unusual performance trends or data issues