Job Description
Full details about the role and requirements
Yukerja Summary
The Call Center Representative role at Miranda HR is curated from Bossjob (category Magang & Fresh Graduate). Note the work location (Pasig, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Handle customer inquiries via phone, email, and chat in a professional manner.
- Provide accurate information about products and services to customers.
- Resolve customer complaints efficiently and ensure customer satisfaction.
- Maintain records of customer interactions and transactions.
- Collaborate with team members to achieve performance goals.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: Entry-level (0–2 years)
- Skills and Competencies: Strong communication skills, ability to multitask, and basic computer proficiency
- Qualities and Traits: Positive attitude, patience, and strong problem-solving skills
- Working Conditions: Typically requires working in a call center environment with flexible scheduling