Administrator cum Clinic Assistant

Job Overview

We are looking for a reliable, customer-focused, and clinically-minded Administrator cum Clinic Assistant to join our healthcare team. In this dual-function role, you will not only manage front-desk operations, patient registration, and billing but also actively assist our doctors during consultations and procedures. This position is pivotal in ensuring both smooth clinic operations and a safe, positive experience for our patients.

Why Join Us?

We value our employees and offer a comprehensive package designed to support your well-being and career growth:

• Attractive Compensation: Competitive Salary + Performance Bonus

• Generous Time Off: Enjoy generous annual leave plus special birthday leave to celebrate your special day.

• Comprehensive Health Benefits: Insurance coverage + Outpatient, Dental & Optical benefits.

• Wellness Perks: Stay healthy with free annual flu vaccines and blood tests.

• Career Growth: Clear opportunities for career advancement within the healthcare industry.

• Supportive Culture: Work in a collaborative, team-oriented environment alongside doctors, nurses, and embryologists.

Key Responsibilities

• Assist in Clinical Procedures: Support doctors during patient consultations, examinations, and treatment preparations while ensuring patient comfort and safety.

• Manage Patient Registration: Handle patient registration, appointment scheduling, confirmations, and reminder calls to ensure smooth patient flow.

• Perform Front Desk Duties: Act as the first point of contact for patients, handling enquiries and providing excellent customer service.

• Handle Cashiering & Billing: Process payments (cash, card, and online), issue official receipts, and perform daily cash reconciliation.

• Maintain Patient Records: Update and maintain accurate patient records, clinic documentation, and filing in compliance with company policies.

• Monitor Inventory: Assist in stock receiving, inventory monitoring, and regular stock counts to ensure adequate clinic supplies.

• Coordinate Across Teams: Liaise with clinical, nursing, and finance teams to ensure seamless operations and accurate billing.

• Support Administrative Tasks: Undertake ad-hoc administrative and operational duties as assigned by the Centre or Clinic Manager.

Requirements

• Degree in any related field

• Minimum 2 years of relevant working experience, preferably in healthcare or centre management

• Good administrative, organisational, and documentation skills

• Strong communication and interpersonal skills

• Customer-oriented with a professional and courteous manner

• Comfortable handling billing, payments, and front-desk operations

• Able to work well in a team and in a fast-paced environment