Project Engineer

As a Project Engineer, you will lead the planning, execution, and turnover of assigned job orders and service projects. You will be responsible for ensuring resource readiness, coordinating with cross-functional teams, managing documentation and reports, and providing technical support on- and off-site. You will also play a key role in mentoring your team, driving continuous improvement, and delivering exceptional customer service.

Key Responsibilities:

•  Resource Planning & Structuring
• Conduct detailed pre-implementation planning with the team
• Ensure availability of manpower, materials, tools, and budget
• Monitor job order status and ensure readiness of service documentation and permits
• Set clear priorities and support team members for effective execution

Pre-Implementation Coordination

•  Receive validated job orders and communicate with customers
• Clarify project scope, policies, requirements, and site readiness
• Secure necessary checklists and documentation before deployment

Implementation & Site Support

•  Ensure timely deployment of personnel
• Provide on-call and technical assistance
• Coordinate with Sales, Service, and Customers to give regular updates
• Monitor action plans, expenses, and job order progress

Project Turn-Over

•  Conduct site training and orientation
• Submit complete and timely service documents for billing and closure

Leadership & Team Development

•  Lead performance appraisals, one-on-ones, and team development activities
• Plan and implement training programs
• Recruit, guide, and motivate team members to achieve their goals

Communication & Customer Service

•  Interface with internal departments and external clients
• Ensure smooth coordination and accurate reporting
• Handle warranty issues, technical escalations, and client concerns professionally

Documentation & Compliance

•  Maintain project engineering procedures and records
• Monitor KPIs, compliance to safety, and work standards
• Ensure proper use of company systems, ERP entries, and service archives

Qualifications

•  Education: Bachelor of Science in Electrical Engineering (BSEE) or Mechanical Engineering (BSME)

Experience:

•  At least 3 years of experience in customer service, project execution, or as an industrial/project engineer

Skills and Competencies:

A. Behavioral:

• Excellent communication, customer service, and sales skills
• Proactive, takes initiative, consistent performer
• Adaptable, open to feedback, team-oriented
• Results-driven with a commitment to excellence

B. Technical:

• Strong decision-making and creative thinking abilities
• Proficient in computer use and administrative systems
• Strong problem-solving and project management skills
• ISO 9001 background and knowledge of continuous improvement principles

C. Leadership:

• Skilled in team development and influence
• Conducts regular appraisals and identifies growth opportunities