Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Front Office Manager di Altius Hospital kami kurasi dari JobStreet (kategori Kesehatan). Perhatikan lokasi kerja (West Jakarta, Jakarta) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Job Descriptions :
Supervise front office staff in registration, admission, billing, and information services.
Ensure timely and accurate patient registration and documentation.
Monitor service quality and handle patient inquiries or complaints professionally.
Coordinate with medical and administrative departments to ensure smooth patient flow.
Maintain performance reports and implement continuous improvement initiatives.
Train, schedule, and evaluate front office team members to ensure service excellence.
Requirements:
Bachelor’s Degree in Hospitality, Administration, Management, or related field.
Minimum 3–5 years of experience in front office or customer service, preferably in a hospital or healthcare setting.
Excellent communication and interpersonal skills.
Strong leadership, organizational, and problem-solving abilities.
Proficiency in hospital information systems (HIS) and Microsoft Office.
Service-oriented, High attention to detail, Integrity, empathy, and commitment to patient satisfaction