Live Chat Support Specialist — Magic

Deskripsi Pekerjaan

Informasi lengkap tentang posisi dan persyaratan

Ringkasan Yukerja

Lowongan Live Chat Support Specialist di Magic kami kurasi dari Himalayas (kategori Kerja Remote). Posisi ini ditandai sebagai remote — pastikan timezone dan syarat lokasi kandidat di deskripsi resmi. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.

We are looking for a quick-thinking, empathetic, and tech-savvy Live Chat Support Specialists to join our customer success team. In this role, you aren’t just answering tickets; you are the voice of our brand. You’ll be responsible for providing real-time solutions, navigating multiple conversations simultaneously, and turning frustrated users into brand advocates.

Key Responsibilities

Answering client's inquiries
Addressing issues with the orders and product inquiries via customer interface platform and from Facebook and email.
Tracking Shipments and backend shipping inquiries
General Research
Updating addresses and client information

Qualifications

1 year live chat experience
Strong English communication skills, both verbal and written
Can work 40 hours a week during US business hours, must be open to shifting schedule
No other commitments, can start ASAP
Has own work-from-home equipment
- Internet speed: At least 50mbps
- Computer processor: At least Core i5 or equivalent
- Complete with webcam & headset

Benefits

100% work-from-home setup
Hands-on support
Training opportunities

Originally posted on Himalayas

Tips Melamar Live Chat Support Specialist

Baca deskripsi lengkap dan pastikan skill Anda match sebelum melamar ke Magic.

Sesuaikan CV dan cover letter dengan kata kunci dari job description — terutama untuk kategori Kerja Remote.

Klik Lamar Sekarang untuk diarahkan ke Himalayas. Proses rekrutmen sepenuhnya di situs sumber.

Siapkan portfolio atau LinkedIn yang update jika diminta di tahap screening.

Waspadai permintaan transfer uang — lowongan resmi tidak memungut biaya.