IT Helpdesk — PT Mitra Mandiri Informatika

Deskripsi Pekerjaan

Informasi lengkap tentang posisi dan persyaratan

Ringkasan Yukerja

Lowongan IT Helpdesk di PT Mitra Mandiri Informatika kami kurasi dari Glints (kategori Teknologi & IT). Perhatikan lokasi kerja (Tebet) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.

What we're looking for:

Minimum Vocational High School (SMK) graduate in Software Engineering, Network Engineering, Computer Science, or a related field.
Required skills: communication, database querying, Python/Bash scripting, hardware and software troubleshooting, Windows/Linux system operations, and networking fundamentals.
Strong analytical and problem-solving skills.

What will you do:

Handle customer complaints.
Understand business flows, database tables, and user manuals.
Complete tasks within the agreed SLA.
Analyze and troubleshoot issues.
Validate reported complaints.
Prepare project and system support documentation.
Monitor and support clients.
Communicate effectively with stakeholders.

This position requires working in shifts:

Shift 1: 07:00 AM – 03:00 PM

Shift 2: 03:00 PM – 10:00 PM

Shift 3: 10:00 PM – 07:00 AM

Tips Melamar IT Helpdesk

Baca deskripsi lengkap dan pastikan skill Anda match sebelum melamar ke PT Mitra Mandiri Informatika.

Sesuaikan CV dan cover letter dengan kata kunci dari job description — terutama untuk kategori Teknologi & IT.

Klik Lamar Sekarang untuk diarahkan ke Glints. Proses rekrutmen sepenuhnya di situs sumber.

Siapkan portfolio atau LinkedIn yang update jika diminta di tahap screening.

Waspadai permintaan transfer uang — lowongan resmi tidak memungut biaya.