Job Description
Full details about the role and requirements
Yukerja Summary
The Claim Handler role at Sompo Insurance Indonesia is curated from JobStreet (category Teknologi & IT). Note the work location (South Jakarta, Jakarta) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Job responsibilities:
Manage end-to-end Motor Insurance and Extended Warranty claim operations.
Ensure accurate, timely, and compliant claim resolution.
Enhance customer experience through effective claim handling and service delivery.
Collaborate with stakeholders to optimize claim performance and service quality.
Job requirements:
Must have experience in Motor claims
Have at least 3 years of experience as a claims service in the insurance industry to handle daily claim processes and/or extended warranties
Understands the technical and financial aspects of claims and extended warranty knowledge
Can handle partners directly as a PIC, and has strong analytical, communication, negotiation and problem-solving skills
Can work as team, work in details, discipline and manage task
Hold a bachelor’s degree from a reputable university
Able to speak English & can operate MS Office (MS Excel is preferred)