Job Description
Full details about the role and requirements
Yukerja Summary
The Onboarding Quality Intern (Next Level Internship) role at Mid Solutions Nusantara is curated from JobStreet (category Magang & Fresh Graduate). Note the work location (Jakarta) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
The Next Level Internship program by Mekari is a highway for achievement-oriented young talents to #ElevateThroughImpact in a competitive and encouraging environment, where they get to contribute in raising Indonesia's software standard.
If you are:
- A University student studying in Indonesia, OR;
- An alumnus with either 1-2 years of working experience or max. 1 year after graduation
Send in your application now and start your journey to:
- Experience working at Indonesia's no. 1 SaaS company
- Get a min. 3-month period internship experience with your preferred team and role
By applying through this opening, you are applying specifically for the role of Onboarding Quality Intern:
Job Description:
- Receive handover from Activation at M+1.
- Run scripted health-check interviews via WhatsApp & phone.
- Tag each account: Reached/Unreached, Happy/Neutral/Unhappy, Expansion/Retention/At-Risk.
- Log findings & assign action plans from a fixed catalogue.
- Coordinate with stakeholders (Sales rep, Implementation, Incubation, Finance) until each action is closed.
- Maintain master tracking sheet, daily/weekly.
- Escalate per matrix when blockers arise.
Requirements:
- Prior internship in customer service, telesales, or BPO.
- Familiarity with WhatsApp Business, spreadsheets, CRM tools.
Still got any questions? Shoot us a DM on Instagram at @lifeatmekari
Good luck and we hope you make it to the Next Level of your journey with Mekari!
Mekari Next Level Internship Program: Pick Your Team, Pave Your Way