visa staff

About the role

We are seeking a dedicated Visa Staff member to join PT Queen's Tandoor in Kuta, Bali. This is a full-time position that plays a crucial role in managing visa-related administrative functions and supporting our international operations. As Visa Staff, you will be responsible for coordinating visa applications, maintaining compliance documentation, and ensuring smooth processing of visa requirements for our team members and business operations. This role is essential in facilitating our company's ability to work effectively with international staff and maintain proper regulatory compliance.

Key responsibilities

• Process and manage visa applications for employees and contractors, ensuring all documentation is complete and accurate

• Maintain detailed records of visa status, expiration dates, and renewal requirements for all staff members

• Coordinate with immigration authorities and visa service providers to expedite application processing

• Prepare and organise required documentation including contracts, employment letters, and supporting materials for visa submissions

• Monitor visa compliance and alert management to upcoming expiration dates requiring renewal

• Communicate with employees regarding visa requirements, processes, and necessary documentation

• Track visa-related expenses and maintain accurate financial records for administrative purposes

• Support the preparation of work permits and other immigration documentation as required

• Liaise with human resources and management to ensure visa requirements align with employment arrangements

• Maintain confidentiality of sensitive visa and personal documentation

What we're looking for

• Previous experience in visa administration or immigration services is highly desirable

• Strong knowledge of Indonesian visa regulations and requirements for foreign nationals

• Excellent organisational and record-keeping skills with meticulous attention to detail

• Proficiency in both English and Indonesian languages, with strong written and verbal communication abilities

• Experience using office management systems and document management software

• Ability to multitask and manage multiple visa applications simultaneously whilst maintaining accuracy

• Strong interpersonal skills with the ability to communicate professionally with staff, external agencies, and government officials

• Reliability and discretion when handling confidential personal and employment information

• Problem-solving capabilities and ability to navigate complex visa procedures and requirements

• Familiarity with Balinese business environment and local immigration processes

About us

PT Queen's Tandoor is a vibrant hospitality and food service establishment based in Kuta, Bali. We pride ourselves on delivering exceptional culinary experiences and maintaining high standards of customer service. Our diverse team brings together local and international talent, creating a dynamic workplace where cultural exchange thrives. We are committed to supporting our employees' professional development and fostering a welcoming, collaborative work environment.

What we offer

We provide a full-time position with competitive remuneration and the opportunity to develop expertise in visa and immigration administration. Working at PT Queen's Tandoor offers you the chance to be part of a multicultural team in the beautiful setting of Bali. We value our employees and are committed to creating a supportive workplace where you can grow professionally. As a member of our administrative team, you will gain valuable experience in international business operations and contribute meaningfully to our company's success.

Apply now

If you meet the above requirements and are interested in joining PT Queen's Tandoor as our Visa Staff, we would like to hear from you. Please submit your CV and a cover letter detailing your relevant experience in visa administration and your interest in this role.