Bossjob Kesehatan Full Time

Clinical Data Analyst

Naija Luxemart Ltd

Cebu, Central Visayas, Philippines PHP 35.000 – 40.000 Diposting 13 jam lalu
Lokasi Cebu, Central Visayas, Philippines
Gaji PHP 35.000 – 40.000
Tipe Kerja Full Time
Negara Filipina
Lamar Sekarang

Deskripsi Pekerjaan

Informasi lengkap tentang posisi dan persyaratan

Ringkasan Yukerja

Lowongan Clinical Data Analyst di Naija Luxemart Ltd kami kurasi dari Bossjob (kategori Kesehatan). Perhatikan lokasi kerja (Cebu, Central Visayas, Philippines) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.

We are seeking a Clinical Service Desk Analyst to provide first-level technical support for clinicians and healthcare professionals. You will troubleshoot issues related to clinical applications, Electronic Health Record (EHR) systems, and healthcare software while delivering excellent customer service and ensuring minimal disruption to patient care.

Key Responsibilities

  • Provide technical support via phone, email, chat, or ticketing systems.
  • Troubleshoot hardware, software, and clinical application issues.
  • Log, categorize, prioritize, and document incidents accurately.
  • Escalate complex issues to appropriate support teams or vendors.
  • Assist clinicians with application usage and basic system training.
  • Create and maintain knowledge base articles and troubleshooting documentation.
  • Ensure compliance with healthcare regulations, including HIPAA.
  • Collaborate with clinical staff, IT teams, and vendors to resolve technical issues.

Qualifications

Required

  • At least 1 year of Healthcare Service Desk experience.
  • Experience supporting Electronic Health Record (EHR) systems or clinical applications.
  • Strong understanding of healthcare workflows.
  • Excellent English communication skills (minimum C1 proficiency).
  • Strong troubleshooting and customer service skills.
  • Willing to work onsite in Cebu City on a shifting schedule.

Preferred

  • IT Service Desk (L1/L2) experience.
  • Experience with ServiceNow, Remedy, or similar ticketing tools.
  • Basic knowledge of ITIL processes.
  • Experience supporting healthcare applications in an SLA-driven environment.

Note: BPO experience is not required. Candidates with a strong Healthcare Service Desk background are highly encouraged to apply.

Application Requirements

Please include the following in your application:

  • Educational Attainment
  • Total Years of Healthcare Service Desk Experience
  • Total Years of IT Service Desk (L1/L2) Experience
  • EHR/Clinical Application Experience
  • BPO Experience (if applicable)
  • Current/Last Drawn Salary
  • Expected Salary
  • Earliest Available Start Date



Sumber: Bossjob Diperbarui 3 jam lalu 1 kali dilihat

Disclaimer: Yukerja.com adalah agregator lowongan kerja, bukan pemberi kerja. Lowongan ini diagregasi dari Bossjob. Proses lamaran dilakukan di situs resmi perusahaan atau portal sumber. Kami tidak bertanggung jawab atas keakuratan informasi lowongan.

Tips Melamar Clinical Data Analyst

  1. Baca deskripsi lengkap dan pastikan skill Anda match sebelum melamar ke Naija Luxemart Ltd.
  2. Sesuaikan CV dan cover letter dengan kata kunci dari job description — terutama untuk kategori Kesehatan.
  3. Klik Lamar Sekarang untuk diarahkan ke Bossjob. Proses rekrutmen sepenuhnya di situs sumber.
  4. Siapkan portfolio atau LinkedIn yang update jika diminta di tahap screening.
  5. Waspadai permintaan transfer uang — lowongan resmi tidak memungut biaya.

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