Founder's Associate

About MixWork & Our Client

MixWork is the premier HR outsourcing partner for strategic workforce solutions in Indonesia, helping global organizations build professional top-tier offshore teams. We are hiring on behalf of our client, a pioneering tech-based social enterprise startup in Singapore committed to sustainability and innovating surplus and waste management. The category-defining company uses technology to divert all food waste with maximum environmental and social impact.

Job Summary

This is a high-trust, high-ownership, high agency remote role working directly alongside the Founder to drive both day-to-day operations and strategic growth initiatives, while providing operational support to the client’s core team in Singapore. Designed for a talented, sharp and adaptable startup generalist who enjoys solving complex problems and wants a rare, front-row seat to growing a top-class WasteTech start-up, this position balances core business administrative tasks with creative marketing and system optimization. We are seeking an individual with strong digital fluency who thrives in a fast-paced, unstructured environment with a steep learning curve, takes full accountability for their outcomes, and executes tasks with exceptional attention to detail. There is zero tolerance for micromanagement here—you must be a self-starter ready to own your workflows from day one. You won’t be handed a narrow job description. You’ll be a versatile project owner, someone who sees what needs to be done and does it before being asked. What ties it all together is a relentless focus on growing the business and making it more productive every single week. We’re looking for someone who is hungry, structured, and execution-obsessed. 

Key Responsibilities

1. Client and Partner Management

• Provide end-to-end service to clients while ensuring compliance with relevant regulations.
• Manage client and partner accounts, including onboarding, relationship management, and regular check-ins to assess satisfaction, gather feedback, and identify areas for improvement.
• Track and follow up with potential partners and clients, including outreach, scheduling calls, taking notes, and following up on all relevant items.
• Prepare and send proposals and commercial agreements to prospective and existing clients and partners, ensuring professional follow-up.
• Manage day-to-day email and messaging communications with clients, partners, and other stakeholders with exceptional written and spoken English.

2. Operations and Systems

• Provide operational support to client's Singapore core team
• Coordinate and manage projects with clients, partners, volunteers, and other stakeholders to ensure smooth service delivery.
• Maintain and improve operational processes, internal tools, and workflows to support efficient, reliable operations.
• Support systems for volunteer coordination in collaboration with the Singapore team, ensuring operational tasks are completed accurately and on time.
• Solve day-to-day operational problems and ensure priorities are executed efficiently.

3. Finance Administration

• Track invoices, outgoing payments, and incoming payments from clients.
• Maintain simple financial records and payment tracking with meticulous attention to detail.
• Coordinate with the founder on financial follow-ups and related client communication where needed.

4. Growth and Marketing

• Maintain a coherent brand and marketing presence across online platforms, including the website and social media.
• Create and schedule high-impact social media content, utilizing AI productivity tools to accelerate marketing output and growth experiments.
• Support outreach and engagement activities with partners and prospects, including the development of basic marketing assets and communications.

5. Founder Support and General Administration

• Handle operational, administrative, and coordination tasks, including company presentations, calendar management, lead tracking, grant/award management, invoicing, and documentation.
• Implement new initiatives, processes, and systems to improve service delivery and operational efficiency.

Requirements & Qualifications

• Education: Graduate with a degree in Tech, Management, or an Engineering related field preferred.
• Experience: 1 to 3 years into your career, with a track record of outperforming in a high-performance environment, whether that’s a startup, scale-up, consulting, investment banking, or anything in between. Prior startup experience or a proven startup mindset is required, you must be comfortable wearing multiple hats in a fast-paced environment without needing constant corporate hand-holding.
• Language Skills: Professional written and spoken English is mandatory for stakeholder management, calls, and business documentation.
• Digital Fluency: Strong tech background or deep digital fluency. You should thoroughly understand how systems and digital architectures connect and work together, rather than just knowing how to use standard software tools.
• AI Fluency: Demonstrated proficiency in using AI tools to automate repetitive tasks, multiply personal productivity, output, and workflow speed, and unlock creative solutions across the business.
• Mindset and values alignment: Highly organized, execution-driven, detail-oriented, and a proactive problem solver with sound judgement who welcomes ownership and direct accountability. Able to prioritise in fast-moving environments with shifting demands. Strong people skills with the ability to build trust and manage stakeholders. Strong business judgement and communication skills. Ambitious, eager to grow alongside a scaling company. Be ready to handle anything thrown at you, from strategic projects to operational firefighting. Think in outcomes, not tasks - you’re not done when the work is submitted, you’re done when it works. You think like an owner, not a hire. When something is broken, you fix it. When you do not know how, you figure it out. You do not wait for permission. You do not say “that is not my job”.

What’s In It For You?

• The Ultimate Career Blueprint: An unprecedented, direct succession path to becoming the Chief of Staff of a pioneering food waste tech social enterprise. Clear path to leadership role as company scales. Own your domain completely as we grow
• A Masterclass in Venture Building: A front-row seat to growing an enterprise alongside a seasoned industry veteran. See every strategic decision up close. Build relationships with professionals and management across industries in Singapore. Master multiple domains instead of getting pigeonholed into one function.

As this is an international role, all screenings and interviews will be conducted in English. We appreciate your understanding.