Growth / Operations Lead - Menswear Brand

OVERZ is a conceptual men’s designer clothing brand based in Bali.

Our stores include the flagship store in Ubud and a new store in Canggu.

The brand is built around architectural cuts, dark aesthetics, oversized silhouettes, kimono-style garments, natural fabrics, and custom menswear.

OVERZ is developing retail stores, online sales, and its own internal operating system.

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Who We Are Looking For

We are looking for a strong Growth / Operations Lead — a person who can connect sales, operations, and structure.

We are not looking for a theorist or just a manager.

We need someone who can work hands-on, does not wait for a team to solve problems, builds systems, and understands sales — not only “marketing”.

This role is the central link between the founder, director, stores, accounting, contractors, and customer base.

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Main Goal of the Role

To increase sales while building a clear system where stores, team, customers, reporting, and partnerships work transparently and consistently.

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Key Responsibilities

Sales & Growth

• Monitor sales and key store performance indicators

• Manage social media and influencer marketing

• Work with the customer database

• Bring customers back and increase repeat sales

• Find and develop partnerships

• Turn working processes into clear systems

Stores & Retail

• Daily control of OVERZ store operations

• Control sales staff, discipline, schedules, and service quality

• Monitor cash flow, sales, stock, and operational processes

• Check that internal rules and standards are followed

• Control customer experience and service level

Operations Management

• Organize the daily work of the company

• Control task execution and deadlines

• Coordinate between the director, employees, and contractors

• Maintain spreadsheets, reports, and internal tracking systems

• Prepare instructions, standards, and working processes

• Solve daily operational business tasks

Administration & Accounting

• Communicate with the company accountant

• Prepare and control documents

• Understand basic accounting logic

• Understand BPJS, payroll, invoices, tax reporting, and company documentation

• Control administrative company processes

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Requirements

• Experience in operations / retail / growth / management / hospitality

• Understanding of sales and the customer journey

• Ability to work hands-on, not only delegate tasks

• Experience managing people and processes

• Strong organization and system-building skills

• Confident Google Sheets / Excel skills

• Fluent Bahasa Indonesia

• Good English

• Understanding of the local Bali business environment

• Ability to make decisions independently and bring tasks to completion

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Will Be a Plus

• Experience in fashion retail

• Experience working with CRM / customer database

• Experience developing Google Maps, Instagram, WhatsApp, and Instagram as sales channels

• Experience working with foreign owners / PMA companies

• Experience opening new stores

• Understanding of premium customer service

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What We Offer

• A strong independent role inside a growing fashion brand

• Direct work with the founder and director

• Opportunity to grow into Head of Operations / Commercial Lead

• Participation in the development of stores, sales, and operational systems

• Salary: IDR 8–15 million / month depending on experience

• Performance bonuses based on results and growth

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Who We Are NOT Looking For

We are not looking for someone who only talks about strategy but does not execute.

We do not need a passive administrator.

We need a commercial operator who sees problems, takes responsibility, and brings tasks to results.