Job Description
Full details about the role and requirements
Yukerja Summary
The Daily Worker Receptionist (Male) role at Private Advertiser is curated from JobStreet (category Perhotelan & Pariwisata). Note the work location (Bali) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
About the role
We are seeking a Daily Worker Receptionist (Male) to join the team at Suara Air Resort Ubud. This is a full-time position based in Bali. As a receptionist, you will be the first point of contact for our guests and visitors, providing exceptional customer service and ensuring a seamless experience from the moment they arrive. This role is crucial to maintaining the luxury standards and hospitality excellence that defines our villa.
Key responsibilities
Greet and welcome guests and visitors with warmth and professionalism upon arrival
Manage guest check-ins and check-outs efficiently and courteously
Answer telephone enquiries and direct calls to appropriate departments or staff members
Respond to guest requests and enquiries regarding villa facilities, services and local attractions
Maintain accurate records of guest information and bookings
Coordinate with housekeeping, maintenance and other departments to ensure guest satisfaction
Assist with administrative tasks including correspondence, scheduling and documentation
Handle payments and process invoices accurately
Maintain a clean, organised and welcoming reception area
Provide concierge services such as restaurant reservations, transportation arrangements and activity bookings
Resolve guest complaints and concerns with professionalism and discretion
What we're looking for
Proven experience as a receptionist or in a similar customer-facing administrative role
Strong communication skills in English, with fluency in Bahasa Indonesia being highly advantageous
Excellent interpersonal and customer service skills with the ability to remain calm and professional in busy environments
Proficiency in using computer systems, booking software and Microsoft Office applications
Strong organisational and time-management abilities
Attention to detail and accuracy in record-keeping and documentation
Professional appearance and a genuine passion for hospitality
Ability to work flexible hours, including weekends and public holidays as required
Knowledge of the local Bali area and tourist attractions is preferred
Experience in luxury hospitality or five-star establishments is advantageous
What we offer
Competitive salary commensurate with experience
Full-time employment with job security
Opportunities for professional development and training in hospitality excellence
Inclusive and supportive work environment
Staff discounts and benefits
Exposure to a diverse, international clientele in a luxury setting
Work-life balance considerations with scheduled rest days
About us
Suara Air Resort Ubud is a premier luxury accommodation destination nestled in the heart of Ubud, Bali. We are dedicated to providing our guests with an exceptional experience, combining authentic Balinese hospitality with world-class amenities and personalised service. Our villa is committed to sustainability, cultural preservation and creating memorable experiences for all who visit. Our team is passionate about delivering excellence and maintaining the highest standards of luxury hospitality.
Apply now
If you are a dedicated professional with a passion for hospitality and exceptional customer service, we would love to hear from you. Please submit your resume, a cover letter and contact details to apply for this exciting opportunity to join our team at Suara Air Resort Ubud.