Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at Big3 AR-Van's Garments Manufacturing Company is curated from Bossjob (category Magang & Fresh Graduate). Note the work location (Pasig, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Engage with customers to understand their needs and provide solutions.
- Handle customer inquiries via phone, email, and chat.
- Document and track customer interactions and issues.
- Provide feedback on the efficiency of the customer service process.
- Collaborate with team members to improve customer satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: No prior experience required; entry-level position.
- Skills and Competencies: Strong verbal and written communication skills.
- Qualities and Traits: Friendly, patient, and customers-oriented attitude.
- Responsibilities and Duties: Ability to work collaboratively in a team environment.
- Working Conditions: Office-based position with a standard 40-hour workweek.