Sales Consultant

[English speaking role - please only apply if you are fluent in English]

Location: Remote

Market: Singapore

Kopi Date is on a mission to help singles build healthy, meaningful relationships.

We are looking for a Senior Sales Executive/ Lead to drive conversion and growth. You will speak directly with prospective members, guide them through the decision to join, and actively work the pipeline through follow-ups, reactivation, and outreach.

This is not a passive role. You are expected to take ownership of leads, move conversations forward, and turn interest into committed members.

At the same time, this is not a hard-sell environment. Success in this role comes from building trust, understanding people deeply, and communicating value clearly.

You will be part of a small, high-performing team of executing leaders who take ownership and care deeply about outcomes.

What You’ll Do

Sales & Conversion

- Run onboarding and consultative sales calls with prospective members

- Help leads understand Kopi Date, who it is for, and why it works

- Guide high-intent leads toward joining with clarity and confidence

- Handle objections, hesitation, and uncertainty in a calm, persuasive way

Lead Nurturing & Reactivation

- Follow up consistently with warm and undecided leads

- Re-engage older or inactive leads and bring them back into conversation

- Maintain strong responsiveness across WhatsApp and other channels

- Build trust over time, not just within a single call

Pipeline Ownership

- Take full ownership of your leads from first contact to conversion

- Keep clean notes, track conversations, and maintain strong follow-up discipline

- Ensure no high-quality lead drops off due to poor tracking or delayed response

Growth & Lead Generation Support

- Support outbound efforts such as reactivation campaigns, referrals, and targeted outreach

- Identify opportunities to generate more conversations from existing lead pools

- Surface patterns in objections, drop-offs, and conversion gaps

- Work closely with marketing to improve lead quality and messaging

Continuous Improvement

- Actively refine call approach, messaging, and follow-up strategies

- Learn from top performers and apply feedback quickly

- Contribute ideas to improve conversion rates and overall sales process

What Success Looks Like

- High-quality conversations that make leads feel understood and guided

- Strong follow-up discipline with minimal lead leakage

- Consistent conversion of qualified leads into paying members

- Clear insights shared with the team on objections, patterns, and opportunities

- Measurable contribution to both conversion and pipeline growth

Who You Are

- A strong closer with judgment.

You know how to guide people toward a decision without sounding pushy or scripted. You listen well, ask the right questions, and build trust quickly.

An owner, leader, not an order-taker.

- You take responsibility for outcomes. If a lead goes cold, you do something about it.

Excellent in English communication.

- Clear, natural, confident in both spoken and written English. You can hold meaningful conversations with Singapore-based clients.

Disciplined with follow-up.

- You do not forget leads, delay replies, or lose track of conversations.

People-smart and emotionally aware.

- You can read situations, understand hesitation, and respond appropriately.

Comfortable with performance expectations.

- You understand this is a commercial role. You are motivated by results and improving your numbers.

Coachable and fast-improving.

- You take feedback seriously and show visible progress week to week.

Startup-minded.

- You are adaptable, resourceful, and comfortable working in a lean, fast-moving team.

Strong Fit If You Have

- Experience in sales (important), customer success, hospitality, or other client-facing roles

- Experience running calls, handling objections, and closing

- Confidence working with messaging platforms (WhatsApp, CRM tools, etc.)

- Strong follow-up habits and attention to detail

- Interest in relationships, psychology, or human behaviour

Why Join Us

- Fast career growth to leadership and performance-based compensation

- Clear path toward greater ownership, profit-sharing, and long-term partnership

- Work directly with founders in a high-performance environment

- Be part of a mission-driven company solving a real problem in modern dating

- Small team, real impact, high ownership

This role is best suited for someone who enjoys both closing conversations and actively working a pipeline, not someone looking for a passive customer support role.