Receptionist

Your Role in this Journey: 

• Serve as the central point of contact for all Bfriends service areas: Wall Climbing (outdoor), Cafe, Fitness, Spa, K-Beauty (hair, face, nails), and Yoga & Barre.

• Welcome and direct members/guests to their respective service locations.

• Coordinate bookings, cancellations, and waitlists across multiple service departments.

• Ensure smooth handover of guest requests between shifts and departments (e.g., engineering, housekeeping, trainers, therapists).

• Monitor access control for fitness, spa, and climbing areas.

• Handle billing, package inquiries, and membership top-ups at the front desk.

• Maintain updated knowledge of class schedules, promotions, and service packages.

Who We’re Excited to Meet:

Required Skills:

• Minimum high school or diploma or bachelor degree or equivalent.

• At least 2 year of experience in a front desk, reception, or guest service role.

• Basic computer literacy (email, spreadsheets, booking software).

• Professional grooming and demeanor.

• Fluent English

Preferred Qualification:

• Bachelor degree or Diploma or equivalent in hospitality, tourism, or a related field

• Prior experience in a multi-service wellness or recreation facility

• Familiarity with fitness class scheduling, spa booking systems, or climbing safety protocols

• Basic first aid or CPR certification

• Experience handling cashless payments and membership software

• 1-2 years of experience in a customer-facing role, preferably in a spa or hospitality environment

• Basic knowledge of wellness services and facilities

• Good communication and interpersonal skills

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously

• Basic math skills and ability to handle cash transaction

• Certification in hospitality, tourism, or a related field (e.g. Certified Hospitality Professional)

Recruitment Details:

ㆍ Application > Aptitude Test > 1st Interview > 2nd Interview > Compensation Negotiation > Final Onboarding

Your Team

'B-Friends is a lifestyle project launched in Bali by Daewoong Group, a global healthcare company from Korea.

It’s a multi-purpose lifestyle space that brings together wellness elements like a fitness center, café, spa, yoga, and climbing facilities—offering a healthy way of life where work and relaxation, recovery and personal growth coexist in balance.

'Bfriends is a modern integrative wellness and recreation center located in the heart of Bali — a place where holistic approach meets mindfulness, and care feels like friendship. BFriends is a one-stop destination for wellness, movement, and connection. BFriends symbolizes comfort, warmth, and trust — just like a bear’s embrace.

We believe wellness should feel safe, supportive, and empowering. Here, every guest is treated as a friend, every treatment as a personal journey, and every experience as a step toward balance and vitality. Here in Bali, we believe wellness is more than recovery — it’s about feeling connected, balanced, and alive.

At BFriends, every experience is designed with care. From healing therapy and mindful movement, to yoga, barre, gym, rock climbing, and a vibrant wellness café — it’s a one-stop destination where you can move, restore, and recharge. The name BFriends reminds us of what truly matters — warmth, trust, and the comfort of genuine care. Because wellness isn’t just what we do — it’s how we make you feel.

Daewoong aims to build a workplace where every team member can grow and find happiness.

Join us on the journey of creating a healthy and meaningful life.

Company Introduction

Daewoong Bio Indonesia (DBI) is part of Korea’s Daewoong Group, expanding its global healthcare vision into hospitality in Bali. Building on the success of BWork, Bali’s No.1 coworking space, DBI is growing into coliving, wellness hubs, villas, and resorts including BLive, BFriends, BNesta, Munduk Wellness Resort, and AlamKulKul.

Led by experts from Korea’s 5-star hotel and premium spa industries, we create hospitality experiences that connect work, wellness, and community, while contributing to Bali’s economy and global reputation as a wellness destination.

Our Commitment at Daewoong:

1. Top-Tier Rewards: Competitive salary and performance-based incentives.

2. Autonomy & Growth: A workplace that trusts you to lead, learn, and grow.

3. Meaningful Work: Contribute to a triple win — employee growth, customer satisfaction, and societal advancement.

4. Expert Training: Direct learning from Korean hospitality and wellness leaders.

5. Global Opportunities: From Korea trips to overseas placements, your career can go international.

Our Culture

At Daewoong, we believe healthcare is more than medicine; it’s about creating better lives. Guided by our WIN-WIN-WIN philosophy, we grow together with our people, customers, and society. We value autonomy, encouraging our team to work in their own best way, choosing where, when, and how they feel most focused. Growth is our priority: we set bold goals, learn continuously, and embrace feedback. Here, work isn’t just a job; it’s a chance to do something meaningful and impactful.

Why Daewoong?

Daewoong is a global healthcare leader founded in 1945, with operations in 100+ countries, 8 overseas branches, 5 R&D centers, and 4,500+ employees worldwide. In Indonesia, we employ over 360 professionals across Jakarta, Bali, Bekasi, and Surabaya.

We’ve been recognized as:

• Best Workplace in Asia (2023)

• Best Workplace in Korea (2022)

• Outstanding Foreign Investment Company – Indonesian Government (2022)

• Women-Friendly Culture & Diversity Management Award (2022)

• Global Pharmaceutical R&D Innovation Award (2021)

• Best Innovation in Biotechnology – Metro TV (2025)

Here, your talent is trusted, your growth is accelerated, and your impact is global.

Meet Our Inspiring People:

• Trust + Autonomy = Growth | My Journey to GM in 3 Years
  https://www.youtube.com/watch?v=4r4CdnswBlY

• From Analyst to GM in 3 Years Here’s How I Did It
  https://www.youtube.com/watch?v=wPBWRvSGpGI

• The Trust That Let Me Work My Way And Grow Faster
  https://www.youtube.com/watch?v=CNaknZH-pno

• A Company That Rewards You for What You Actually Do
  https://www.youtube.com/watch?v=fw1c9ASOKIk