Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative | Telco Account - No Upselling role at Stark Asia Solutions Inc. is curated from Bossjob (category Teknologi & IT). Note the work location (Iloilo, Western Visayas, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Telco Customer Service Representative
Site: Iloilo Business Park, Megaworld Iloilo
Account/LOB: Telco
Start Date: July Classes
What's in it for you:
- 20,000 - 28,000 Salary package
- Bigger Basic Pay and Skills Premium Pay
- Quarterly Appraisals and Monthly Performance Incentives
- Up to 30 days paid leave (up to 21 days convertible to cash)
- Non-taxable allowances
- Night differential
- Group Life Insurance
- Onsite clinic and free emergency medicine
- Wellness programs
Job Requirements
- At least high school graduate
- No BPO Experience required, but is a plus!
- Amenable to start ASAP
Job Description:
- Assist customers with telecom service inquiries, billing concerns, and technical support.
- Provide clear solutions, escalate complex issues, and ensure customer satisfaction.
- Document interactions accurately while following company policies and service standards.