Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at TREG Outsourcing is curated from Bossjob (category Kesehatan). Note the work location (Pasig, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide knowledgeable answers to questions about product specifications, pricing, and availability.
- Assist customers with order processing, returns, and exchanges.
- Document interactions and escalations accurately in the customer service system.
- Collaborate with team members to improve customer service processes.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years of experience in customer service or related field.
- Skills and Competencies: Proficient in English language, strong communication, and interpersonal skills.
- Qualities and Traits: Detail-oriented, patient, and able to handle stressful situations.
- Responsibilities and Duties: Ability to multi-task and manage time effectively.
- Working Conditions: Work may require extended periods of sitting and using a computer.