Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Support AI Procurement Pilot role at ciconia Systems GmbH is curated from Himalayas (category Kerja Remote). This role is marked as remote — check timezone and location requirements on the official listing. Yukerja.com is not the employer — applications are handled on the official source site.
Role Overview
You will be the first point of contact for users, processing support tickets and inquiries, and ensuring timely and clean resolution. The role involves administrative tasks, bug reporting, and helping to create templates and help articles.
What You Will Do
Process incoming support tickets and email inquiries, take bug reports, document them, and forward to the development team, support with administrative tasks around customers and billing.
Why It Might Be a Fit
You will enjoy helping people, clarifying things, and working independently. You will also gain insight into an exciting niche of AI, GovTech, and public procurement.
Requirements
- Basic technical understanding
- Careful, structured working method
- Good German language skills in writing and speaking
- Reliability and independence
Benefits
- Minijob on a 603-euro basis
- 100% remote and flexible time allocation
- Insight into an exciting niche of AI, GovTech, and public procurement
- Small, uncomplicated team with short distances
Originally posted on Himalayas