Sales Admin & Customer Service

Job Responsibilities

Administrative, Operations & Logistics:

• Assist the sales team in preparing quotations, checking product availability, and processing sales documents.

• Handle and manage Delivery Orders (DO), ensuring accurate documentation and timely dispatch of goods.

• Maintain accurate daily records of sales orders, shipping statistics, and logistics data.

• Manage and organize basic financial-related documents and daily filing.

• Collect, organize, and analyze market information to support marketing initiatives.

Client Relations & Communication:

• Act as the first point of contact for daily client inquiries via phone calls or walk-ins, providing professional and welcoming reception.

• Support sales representatives in following up on orders and maintaining strong relationships with existing clients.

• Bridge communication accurately between clients’ requirements and internal management/leaders.

Job Requirements

• Education: Bachelor’s Degree (S1) in any major.

• Language: Professional fluency in English OR Mandarin (both written and spoken) is highly preferred to communicate with our global network/headquarters.

• Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic office software.

• Highly organized, detail-oriented, responsible, and possesses a strong learning agility.

• Excellent interpersonal and communication skills.

• Resilient, proactive, and has a clear vision for personal career growth.

Benefits & Perks

• Statutory Indonesian Social Security (BPJS Ketenagakerjaan & BPJS Kesehatan).

• Global Opportunity: Annual chance for top-performing employees to attend the Head Office Annual Meeting in China.

• Monthly Commission