School Admin & Admissions Officer

Job Position: School Admin & Admissions Officer

Sunshine Preschool is looking for a warm, professional, and detail-oriented School Admin & Admissions Officer to be the welcoming face of our school.

This role is ideal for someone who enjoys working with people, has strong administrative and financial accuracy, and can confidently communicate with parents to support school admissions and enrollment growth.

The successful candidate will play an important role in creating positive first impressions for prospective families while ensuring smooth daily school administration.

Key Responsibilities

Front Office & Parent Relations

• Welcome parents, visitors, and prospective families professionally and warmly

• Serve as the first point of contact for parent inquiries (walk-ins, phone, WhatsApp, and social media)

• Provide clear and accurate information about school programs, schedules, and enrollment procedures

• Build positive relationships with current and prospective parents

• Handle parent concerns and direct them appropriately when needed

Admissions & Marketing Support

• Conduct school tours and explain Sunshine Preschool’s programs confidently

• Follow up with prospective parents and nurture leads through the enrollment process

• Support student admissions, registration, and onboarding documentation

• Assist in promoting school programs, events, and enrollment campaigns

• Help convert inquiries into enrollments through excellent communication and service

School Administration

• Maintain accurate student records and administrative documentation

• Prepare and organize reports, forms, and school correspondence

• Manage filing systems (digital and physical)

• Coordinate administrative support for school operations

Finance & Billing Administration

• Manage school fee invoicing and payment records

• Monitor tuition payments and prepare payment reminders/follow-ups

• Record financial transactions accurately and maintain organized documentation

• Assist in preparing basic financial reports and reconciliations

• Ensure confidentiality and accuracy in financial administration

Qualifications

• Bachelor’s degree in Administration, Marketing, Finance, Communications, or related field

• Minimum 2 years of experience in administration, customer service, admissions, or related roles

• Experience in education/school administration is highly preferred

• Strong verbal and written communication skills in English and Bahasa Indonesia

• Excellent interpersonal and customer service skills

• Strong organizational skills with high attention to detail

• Comfortable handling numbers, billing, and administrative financial tasks

• Proficient in Microsoft Office / Google Workspace

• Able to multitask and work independently in a fast-paced environment

We are looking for someone who is:

• Warm, friendly, and professional

• Highly organized and detail-oriented

• Confident in speaking with parents

• Persuasive yet genuine in communication

• Proactive and solution-oriented

• Trustworthy and responsible with financial matters

• Passionate about early childhood education