Import Operation Specialist

About the role

We are seeking an Import Operation Specialist to join PT Samsung SDS Global SCL Indonesia in a full-time capacity based in Cakung, Jakarta Raya. This role is central to our import operations function, ensuring the smooth and efficient movement of goods across international borders whilst maintaining compliance with all customs and regulatory requirements. As an Import Operation Specialist, you will be responsible for managing import documentation, coordinating with customs authorities, and optimising our import processes to support the seamless delivery of products to our clients. This position offers the opportunity to make a direct impact on our supply chain operations and contribute to the success of our logistics services.

Key responsibilities

1. Prepare and manage comprehensive import documentation, including bills of lading, packing lists, invoices, and customs declarations

2. Liaise with customs brokers, freight forwarders, and government agencies to ensure timely customs clearance and regulatory compliance

3. Monitor and track imported shipments throughout the customs clearance process, ensuring adherence to timelines and protocols

4. Verify accuracy of import documentation and ensure all required supporting documents are complete and properly filed

5. Manage duty calculations and ensure accurate classification of goods according to the Harmonised System (HS) codes

6. Resolve customs discrepancies and work proactively to address any issues that may delay clearance

7. Maintain detailed records of all import transactions and ensure compliance with company documentation standards

8. Communicate with suppliers, vendors, and internal teams to coordinate import schedules and delivery timelines

9. Stay current with changes in customs regulations, tariff policies, and trade compliance requirements

10. Support the optimisation of import costs through negotiation and process improvements

What we're looking for

1. Minimum 5 years of experience in import operations, customs brokerage, or related logistics functions

2. Strong knowledge of Indonesian customs procedures, regulations, and import documentation requirements

3. Proficiency in using customs management systems and logistics software platforms

4. Excellent understanding of Harmonised System (HS) codes and tariff classifications

5. Fluency in Indonesian and English, both written and verbal

6. Strong attention to detail with the ability to identify discrepancies in documentation

7. Excellent organisational and time management skills, with the ability to manage multiple shipments simultaneously

8. Proven ability to work effectively with external agencies, customs officials, and internal stakeholders

9. Proactive problem-solving skills and a commitment to meeting strict deadlines

10. Professional demeanour and strong communication abilities

11. Preferred: Knowledge of international trade regulations, export procedures, or experience with Samsung or similar global manufacturing organisations

About us

PT Samsung SDS Global SCL Indonesia is a leading provider of supply chain and logistics solutions, delivering comprehensive services including import/export operations, customs clearance, warehousing, and distribution. As part of the Samsung SDS Group, we are committed to providing world-class logistics services that drive efficiency and reliability across global supply chains. Our team operates with a focus on innovation, compliance, and customer satisfaction. We pride ourselves on our ability to navigate complex international trade environments and deliver value to our clients through expert knowledge and operational excellence.