Customer Support Manager — SiteMinder

Deskripsi Pekerjaan

Informasi lengkap tentang posisi dan persyaratan

Ringkasan Yukerja

Lowongan Customer Support Manager di SiteMinder kami kurasi dari Himalayas (kategori Perhotelan & Pariwisata). Posisi ini ditandai sebagai remote — pastikan timezone dan syarat lokasi kandidat di deskripsi resmi. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.

At SiteMinder, we're looking for a Customer Support Manager to join our Global Customer Support team. As a key member of the team, you'll be responsible for coaching, engaging, supervising, leading, and developing our General Services team to deliver excellent customer service.

Requirements

Experience leading diverse, motivated teams.
Experience working in the hospitality/OTA industry
Experience with support KPIs (CSAT, NPS, AHT, etc)
Past work in call center would be a plus

Benefits

Hybrid working model
Mental health and well-being initiatives
Generous parental (including secondary) leave policy
Paid birthday, study and volunteering leave every year
Sponsored social clubs, team events, and celebrations
Employee Resource Groups (ERG) to help you connect and get involved
Investment in your personal growth offering training for your advancement

Originally posted on Himalayas

Tips Melamar Customer Support Manager

Baca deskripsi lengkap dan pastikan skill Anda match sebelum melamar ke SiteMinder.

Sesuaikan CV dan cover letter dengan kata kunci dari job description — terutama untuk kategori Perhotelan & Pariwisata.

Klik Lamar Sekarang untuk diarahkan ke Himalayas. Proses rekrutmen sepenuhnya di situs sumber.

Siapkan portfolio atau LinkedIn yang update jika diminta di tahap screening.

Waspadai permintaan transfer uang — lowongan resmi tidak memungut biaya.