Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Client Care Specialist di Macquarie Group kami kurasi dari JobStreet (kategori Teknologi & IT). Perhatikan lokasi kerja (Indonesia) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Additional office locations
Brisbane, Melbourne, Sydney
Job ID
22095
Date
07-May-2026
Permanent - Full time, Junior, Mid-level
Job category
Retail Banking
You will be working closely with clients to build trust and understand their situation with empathy and professionalism. Using your investigative skills, you will uncover the origin of the issue and provide a mutually beneficial outcome. With an eye for quality, you will ensure suitable resolutions are provided to our clients and share insights to enable continuous process improvement in delivering exceptional client experiences. In this role, you will handle on-going communication over the phone and via email with clients until open cases come to a resolution.
You will be working closely with clients to build trust and understand their situation with empathy and professionalism. Using your investigative skills, you will uncover the origin of the issue and provide a mutually beneficial outcome. With an eye for quality, you will ensure suitable resolutions are provided to our clients and share insights to enable continuous process improvement in delivering exceptional client experiences. In this role, you will handle on-going communication over the phone and via email with clients until open cases come to a resolution.