Manager, Marketing, Bartender, Server, Pastry Chef, Sous Chef, Content Creator,

OPERATIONS MANAGER

Key Responsibilities

• Oversee all daily restaurant operations, ensuring smooth and efficient service.

• Develop, implement, and continuously improve operational SOPs and service standards.

• Manage staffing schedules, workforce planning, and labor efficiency.

• Monitor restaurant performance and identify opportunities for operational improvements.

• Ensure consistent execution of luxury hospitality standards across all departments.

• Conduct regular team briefings, training sessions, and performance evaluations.

• Handle guest concerns professionally and ensure prompt resolution.

• Monitor inventory levels, purchasing activities, and cost controls.

• Collaborate with the culinary team to ensure exceptional guest experiences.

• Prepare operational reports, budgets, and business performance analyses.

• Ensure compliance with food safety, hygiene, and workplace regulations.

• Lead, mentor, and develop restaurant staff to achieve operational excellence.

Requirements & Qualifications

• Minimum 3–5 years of experience in restaurant operations management or a similar leadership role.

• Proven experience managing teams within hospitality or F&B environments.

• Strong knowledge of restaurant operations, budgeting, scheduling, and cost control.

• Excellent leadership, organizational, and problem-solving skills.

• Strong interpersonal and communication abilities.

• Ability to perform under pressure in a fast-paced environment.

• Customer-focused mindset with exceptional attention to detail.

• Proficiency in Microsoft Office and restaurant management systems.

Preferred Qualifications

• Experience in fine dining, omakase, or luxury hospitality establishments.

• Background in Japanese restaurants is highly desirable.

• Experience developing SOPs and service training programs.

• Strong understanding of premium guest experience management.

• Ability to communicate in English is an advantage.

MARKETING MANAGER

Key Responsibilities

• Develop and execute comprehensive marketing strategies aligned with business objectives.

• Manage brand positioning and ensure consistency across all marketing channels.

• Plan and oversee digital marketing campaigns, including social media, paid advertising, email marketing, and influencer collaborations.

• Create and manage promotional campaigns, seasonal events, and special dining experiences.

• Analyze marketing performance and provide regular reports on campaign effectiveness and ROI.

• Build relationships with media partners, influencers, KOLs, and strategic partners.

• Collaborate with operations and culinary teams to create compelling marketing initiatives.

• Manage marketing budgets and ensure efficient allocation of resources.

• Lead and mentor the marketing and creative team.

• Monitor industry trends, competitor activities, and customer insights.

Requirements & Qualifications

• Minimum 3 years of experience in marketing, brand management, or a similar role.

• Strong understanding of digital marketing, social media strategy, and customer acquisition.

• Experience managing marketing campaigns from concept to execution.

• Strong communication, leadership, and project management skills.

• Analytical mindset with the ability to interpret data and optimize performance.

• Excellent organizational and time-management abilities.

• Proficiency in marketing tools and analytics platforms.

Preferred Qualifications

• Experience in hospitality, luxury dining, hotels, lifestyle, or premium consumer brands.

• Experience working with influencers, media relations, and event marketing.

• Strong understanding of luxury brand positioning.

• Ability to communicate in English.

• Background in fine dining or premium hospitality is highly desirable.

SERVER

Key Responsibilities

• Welcome and assist guests in a warm and professional manner.

• Present menus and explain dishes, ingredients, and dining concepts confidently.

• Take food and beverage orders accurately.

• Coordinate closely with chefs and team members to ensure smooth service.

• Monitor guest satisfaction and anticipate guest needs proactively.

• Maintain cleanliness and organization of the dining area.

• Ensure tables are properly set according to restaurant standards.

• Handle guest inquiries and requests professionally.

• Process bills and payments accurately.

• Uphold premium hospitality and service standards at all times.

Requirements & Qualifications

• Minimum 1 year of experience in hospitality, restaurants, cafés, or hotels.

• Strong communication and interpersonal skills.

• Positive attitude and professional appearance.

• Ability to multitask in a fast-paced environment.

• Excellent teamwork and customer service skills.

• Attention to detail and willingness to learn.

• Flexible availability including weekends and holidays.

Preferred Qualifications

• Experience in fine dining or luxury hospitality.

• Experience in Japanese restaurants or omakase concepts.

• Knowledge of Japanese cuisine and ingredients.

• Ability to communicate in English.

• Wine, sake, or beverage knowledge is a plus.

WAITRESS

Key Responsibilities

• Greet guests warmly and professionally.

• Guide guests through the dining experience with confidence and enthusiasm.

• Take and deliver orders accurately and efficiently.

• Anticipate guest needs and provide proactive service.

• Maintain dining room cleanliness and presentation standards.

• Build positive relationships with guests.

• Assist in preparing dining areas before and after service.

• Collaborate with kitchen and service teams to ensure smooth operations.

• Handle guest feedback with professionalism and empathy.

• Maintain luxury hospitality standards consistently.

Requirements & Qualifications

• Minimum 1 year of experience in hospitality or restaurant service.

• Excellent communication and guest interaction skills.

• Friendly, confident, and service-oriented personality.

• Ability to work efficiently under pressure.

• Strong teamwork and adaptability.

• Professional grooming and presentation.

• Passion for hospitality and guest satisfaction.

Preferred Qualifications

• Experience in fine dining environments.

• Japanese restaurant experience.

• English communication skills.

• Understanding of luxury guest service standards.

• Experience serving VIP guests.

PASTRY CHEF

Key Responsibilities

• Prepare and execute desserts to the highest quality standards.

• Develop new dessert concepts and seasonal menu offerings.

• Ensure consistency in taste, texture, and presentation.

• Manage pastry production schedules and workflow.

• Maintain cleanliness and organization of pastry workstations.

• Monitor inventory levels and ingredient usage.

• Minimize waste and support cost-control initiatives.

• Train and mentor junior kitchen staff when required.

• Ensure compliance with food safety and hygiene regulations.

• Collaborate with the culinary team on menu development.

Requirements & Qualifications

• Minimum 2 years of pastry experience in professional kitchens.

• Strong knowledge of pastry techniques and dessert preparation.

• Creativity and passion for dessert innovation.

• Excellent attention to detail and presentation.

• Ability to work efficiently under pressure.

• Strong organizational and time-management skills.

• Understanding of food safety standards.

Preferred Qualifications

• Experience in fine dining, luxury hotels, or premium restaurants.

• Experience creating plated desserts.

• Background in Japanese-inspired desserts.

• Formal culinary or pastry education.

• Knowledge of modern pastry techniques.

SOUS CHEF

Key Responsibilities

• Assist the Head Chef in managing daily kitchen operations.

• Supervise kitchen staff and ensure efficient workflow.

• Maintain food quality, consistency, and presentation standards.

• Monitor inventory levels and ingredient usage.

• Support purchasing and stock management activities.

• Train and mentor junior kitchen team members.

• Ensure compliance with food safety and sanitation standards.

• Assist with menu planning and recipe development.

• Manage kitchen operations in the Head Chef's absence.

• Contribute to continuous improvement initiatives within the kitchen.

Requirements & Qualifications

• Minimum 3 years of experience in professional kitchens.

• Previous experience in a supervisory culinary role.

• Strong leadership and team management abilities.

• Extensive knowledge of kitchen operations and food preparation.

• Excellent organizational and communication skills.

• Ability to work under pressure while maintaining quality standards.

• Strong understanding of food safety regulations.

Preferred Qualifications

• Experience in fine dining, omakase, or luxury restaurants.

• Experience working in Japanese cuisine.

• Experience in French or upscale dining restaurants is highly preferred.

• Culinary degree or formal culinary training.

• Advanced knife skills and ingredient knowledge.

CONTENT CREATOR

Key Responsibilities

• Capture professional food, beverage, restaurant, and lifestyle photography.

• Produce and edit short-form and long-form video content for social media platforms.

• Design promotional materials, social media graphics, menus, posters, and marketing assets.

• Develop engaging content ideas aligned with the NOA OMAKASE brand.

• Manage content calendars and social media posting schedules.

• Create Instagram Reels, TikTok videos, and other digital content.

• Ensure visual consistency across all marketing channels.

• Collaborate with management on campaigns, promotions, and special events.

• Monitor content performance and recommend improvements.

• Stay updated with industry trends, social media trends, and luxury hospitality branding.

Requirements & Qualifications

• Minimum 1–2 years of experience in content creation, multimedia production, or graphic design.

• Strong photography and videography skills.

• Proficiency in Adobe Photoshop, Illustrator, Lightroom, Premiere Pro, CapCut, Canva, or similar software.

• Strong understanding of social media platforms and content trends.

• Ability to edit videos professionally for marketing and branding purposes.

• Strong graphic design and visual storytelling abilities.

• Creative, detail-oriented, and highly organized.

Preferred Qualifications

• Experience in hospitality, restaurants, cafés, luxury brands, or lifestyle industries.

• Strong portfolio showcasing photography, videography, graphic design, and social media content.

• Knowledge of food photography and luxury brand aesthetics.

• Ability to communicate in English.

• Experience managing brand social media accounts.

Head Bartender

Responsibilities
• Lead daily bar operations and service standards.
• Create and develop cocktail, mocktail, wine, sake, and beverage menus.
• Train and supervise bar staff.
• Manage inventory, ordering, and cost control.
• Ensure cleanliness and compliance with hygiene standards.
• Recommend beverage pairings and deliver exceptional guest experiences.

Requirements
• Min. 2 years as Head Bartender, Senior Bartender, or Bar Supervisor.
• Strong knowledge of cocktails, spirits, wine, sake, tea, and coffee.
• Understanding of beverage pairing and premium service.
• Leadership, communication, and hospitality skills.
• Able to work in a fast-paced environment.

Preferred Qualifications
• Fine dining, omakase, or luxury hospitality experience.
• Experience developing beverage menus.
• English proficiency is a plus.