JobStreet Teknologi & IT Full Time

English Email Customer Service

Teleperformance

Sleman, Yogyakarta Special Region Salary not disclosed Posted Fri, Jul 3, 2026
Location Sleman, Yogyakarta Special Region
Salary Salary not disclosed
Job Type Full Time
Country Indonesia

Job Description

Full details about the role and requirements

Yukerja Summary

The English Email Customer Service role at Teleperformance is curated from JobStreet (category Teknologi & IT). Note the work location (Sleman, Yogyakarta Special Region) before applying. Yukerja.com is not the employer — applications are handled on the official source site.

Site:

YOGYAKARTA - Sleman City Hall

Requirements :

  • Fresh graduates welcome!

  • High School grads with CS BPO experience

  • English B2 minimum

  • Excellent written English

  • Communicative

  • Willing to work in SHIFTING SCHEDULE including Weekend and Public Holiday

  • Willing to place in YOGYAKARTA

Responsibility :

  • Answering an Incoming email

  • Handle Customer Inquiries by Email

  • Provide Customers about Product and Service Information

  • Identify and Escalate Priority Issues

  • Documenting All Information According to Standard Operating Procedures

  • Complete All Chat Logs

  • Updating customers profile into computer

  • Conduct customer surveys to ascertain level of customer service

  • Able to quickly locate user problems and provide solution


Disclaimer: Yukerja.com is a job aggregator, not an employer. This listing is aggregated from JobStreet. Applications are processed on the official company or source site. We are not responsible for listing accuracy.

Tips for Applying to English Email Customer Service

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  2. Tailor your CV and cover letter to keywords in the job description — especially for Teknologi & IT roles.
  3. Click Apply Now to go to JobStreet. The hiring process is entirely on the source site.
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