DevOps Engineer

Company Description

Qasir.id is a technology company focused on empowering micro, small, and medium enterprises (MSMEs) through a powerful yet easy-to-use mobile point-of-sale (POS) application. The company is committed to building tools that support the growth and long-term success of MSMEs across Indonesia and beyond. Our engineering team operates in a remote-first environment, building and maintaining a high-scale microservices platform running on a self-managed RKE2 Kubernetes cluster.

About the Role

We are looking for a Engineer (SRE) who will take ownership of our production infrastructure and platform reliability. This is a solo contributor role, working directly with the CTO and supported by an external infrastructure vendor and AI-powered tools. The ideal candidate is comfortable working independently, troubleshooting complex systems, and continuously improving operational excellence.

Key Responsibilities

Site Reliability Engineering

• Manage Kubernetes clusters, virtual machines, containers, and infrastructure components - RKE2 preferred
• Monitor system health and performance using Grafana, Prometheus, Loki, Tempo, and Alertmanager
• Respond to production incidents, perform root cause analysis, and create post-mortem documentation
• Maintain platform reliability and availability targets
• Utilize AI tools to accelerate log analysis, alert triage, and troubleshooting

DevOps 

• Manage and improve CI/CD pipelines using GitLab
• Coordinate application deployments with engineering teams
• Work with external vendors for infrastructure and networking tasks
• Create and maintain operational documentation and runbooks

Required Qualifications

• Experience in DevOps, Site Reliability Engineering, or Platform Engineering
• Hands-on experience managing Kubernetes environments (RKE2 experience is a strong plus)
• Experience with Docker, Helm, GitLab CI/CD, or GitHub Actions
• Strong Linux system administration skills
• Experience with observability and monitoring tools: Grafana, Prometheus, Loki, Tempo, Alertmanager
• Solid understanding of networking fundamentals (DNS, TCP/IP, Load Balancing, Firewall)
• Working knowledge of MySQL, PostgreSQL, and Redis
• Familiarity with AI-assisted engineering tools such as GitHub Copilot, Cursor, Claude Code, or similar
• Ability to work independently and manage priorities with minimal supervision

Preferred Qualifications

• Experience with Istio or Service Mesh technologies
• Infrastructure as Code using Terraform or Ansible
• Experience working with AWS or GCP
• Knowledge of Vault or other secrets management solutions
• Experience supporting high-availability production environments

We're looking for someone who:

• Takes ownership and proactively solves problems
• Has strong analytical and troubleshooting skills
• Stays calm and methodical during production incidents
• Writes clear technical documentation and runbooks
• Communicates effectively with engineering teams and external vendors
• Enjoys automation and continuous improvement

What We Offer

• Fully Remote Working Environment
• AI Tools & Productivity Budget
• Modern Cloud-Native Technology Stack
• Direct Collaboration with the CTO
• High Ownership & Real Technical Impact
• Opportunity to Shape and Improve a Large-Scale Production Platform

If you're passionate about DevOps, Kubernetes, automation, and building reliable production systems, we'd love to hear from you.