Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Customer Service Representative di Metacom Careers kami kurasi dari Bossjob (kategori Magang & Fresh Graduate). Perhatikan lokasi kerja (Muntinlupa, National Capital Region, Philippines) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Description
- Provide exceptional customer service support via phone, email, and chat.
- Assist customers with inquiries regarding products, services, and order statuses.
- Resolve customer complaints and issues in a timely and effective manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve service efficiency and customer satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: Fresh Graduate or 0–2 years of experience in customer service.
- Skills and Competencies: Excellent English language proficiency.
- Skills and Competencies: Strong problem-solving abilities and interpersonal skills.
- Skills and Competencies: Ability to work effectively in a team environment.
- Skills and Competencies: Experience in scheduling and call centre operations is a plus.