System Engineer L1

PT. Entrepreneur Trust Digital provide clients with our professional team which are adapt with all the latest technologies. Our services in IT Outsourcing are an efficient way to deliver IT solutions to any business to boost business performance.

We are looking for talented individuals for System Engineer L1 

2 years experience

Education : D3/S1

Placement: Jakarta Pusat / Jakarta Selatan

Client : FOR BANKING (BRI)

Onboard : ASAP / 2 WEEK NOTICE

Contract 1 Year (Extendable)

WORK FROM OFFICE

Requirements

- Fundamental knowledge of Containerization (Red Hat OpenShift/OCP) and Cloud Infrastructure (Google Cloud Platform).

- Proficiency in writing and executing basic SQL queries for MySQL and Oracle databases.

- Basic understanding of API integrations and payment gateway workflows.

- Familiarity with monitoring tools (e.g., Dynatrace, Grafana, or GCP Monitoring).

- Strong analytical and problem-solving skills with a high attention to detail.

- Ability to perform basic Root Cause Analysis (RCA) for technical glitches.

- Excellent communication skills and a "team-first" attitude.

- Ability to work effectively in a high-pressure, fast-paced environment.

- Willingness to work in a shift-based rotation if required.

Responsibilities

- Perform 24/7 real-time monitoring of application health and infrastructure performance.

- Act as the first point of contact for technical incidents, performing initial troubleshooting and resolution.

- Monitor and maintain payment transaction flows for EDC, QRIS, and mobile platforms to ensure zero downtime.

- Assist in the administration and maintenance of applications hosted on OCP (OpenShift) and GCP (Google Cloud Platform).

- Execute basic database tasks and performance checks on MySQL and Oracle environments.

- Document incident reports, operational procedures, and technical shifts logs accurately.

Job type: Contract Fulltime Onsite- Jakarta, Working Onsite: Monday-Friday; WFO in Jakarta