Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Front Desk di Kanana Village kami kurasi dari JobStreet (kategori Keuangan & Perbankan). Perhatikan lokasi kerja (Badung, Bali) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
About the role
This is a Member Relations and Reception role at a gym facility. You will be the first point of contact for members and guests, responsible for welcoming them, processing check-ins, providing facility information, and managing administrative and financial operations at the reception desk.
Key responsibilities
Welcome members and guests in a friendly, energetic, and professional manner
Process member check-ins using attendance systems, card scanning, or mobile applications
Provide information about gym facilities, fitness class schedules, and Personal Trainer services
Conduct facility tours for prospective new members
Handle new membership registration and package updates
Promote membership packages, monthly promotions, and Personal Trainer sessions
Manage fitness class reservations (Yoga, Pilates, Zumba, Spinning, etc.)
Update member data and package status in the database system
Process payments for memberships, Personal Trainer sessions, daily passes, and retail products (supplements, beverages, merchandise)
Handle cash and non-cash transactions and issue payment receipts
Manage locker, towel, and gym equipment loans or rentals
Coordinate with Cleaning/Housekeeping teams to maintain cleanliness of lobby, lockers, and equipment areas
Coordinate with Personal Trainers regarding member session schedules
Handle member complaints, access issues, and technical questions related to gym rules
Ensure only active members or registered guests have access to training areas
Prepare daily sales reports at the reception desk